Finance Assistant

Department: Finance
Reports To: Director of Finance
Non-exempt

SUMMARY

The Administrative Assistant must be self-disciplined, able to multi-task, work independently, and have excellent computer and communication skills. Possess the ability to work alongside Financial Executives and perform a variety of administrative, clerical, and basic finance tasks. Assist Customer Service and Logistics departments in times of increased volume and / or labor shortages.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

  • Ability to navigate the internet, Microsoft Outlook, Microsoft Word, Microsoft Excel, and our order entry/invoicing software.
  • General office clerical tasks, filing and scanning, etc.
  • Greeting and facilitating visitors to the workplace.
  • Receive incoming phone calls in prompt and courteous manner. Routing and managing calls as needed.
  • Assist Customer Service regarding consumer contacts through our consumer service line and email.
  • Assist with filling out consumer complaint log and coordinating responses with Quality and Customer Service Departments as assigned in a timely and professional manner.
  • Assist Customer Service with Order entry, verifying, entering, and confirming all orders that are received as assigned by Customer Service.
  • Timely processing of customer invoicing and validation of pricing, addressing, quantities, etc. utilizing the BOM Outbound Shipping Log provided daily.
  • Resolving billing issues with customers as required.
  • Assist employees with Uniforms and shoe orders.
  • Assist with reconciling freight costing reports for inbound and outbound shipments.
  • Assist Bakery On Main Retail customers with order pickup and payments.
  • Update Web order tracking information.
  • Assisting Operations with freight claims for damaged and / or lost product.
  • Assist with processing customer personal injury claims.
  • Assist with AP/AR and general HR tasks as needed.

    Product Safety: Ensure that the GMP, HACCP, Security, and SSOP plan are followed daily. Report to Quality Assurance Manager and the Director of Finance.

    QUALIFICATIONS: To perform this job successfully, an individual must be able to work independently and as a team player. The right candidate will be able to work efficiently and effectively in all aspects of the position and be available for overtime as needed.


    EDUCATION and/or EXPERIENCE

    High school diploma or general education degree (GED) and on the job training is offered.

    Bilingual a plus.

    PHYSICAL DEMANDS

    Must be able to lift up to 50lbs.